In over 25 years in the Strata Management industry, I have not seen a more accomplished individual in Strata Trust Accounting than Ivy Ling.

Her attention to detail, problem-solving ability, strong ethics, transparency, and capacity to process large volumes of work in short timeframes set her apart from almost everyone in the sector. Ivy consistently delivers accuracy, clarity, and reliability in environments where precision is critical.

Her capability and consistency meant I could confidently focus on broader operational priorities, knowing our trust accounting was in the safest possible hands.

Ivy is the benchmark in her field — truly best in class.

Ivy served as Realmark Strata Trust Accountant for 10 years, demonstrating consistent professionalism, accuracy and commitment to high-quality financial management.

Throughout her tenure, she strengthened Realmark Strata trust accounting processes, improved procedural efficiency and successfully implemented new technology solutions that enhanced workflow and compliance across the business.

Her contributions have been instrumental in supporting operational improvement and maintaining strong financial integrity within our organization.

Ivy was very thorough and highly professional during the transfer from our previous strata manager. She identified and located a $100,000 investment account that had been missing from our financial records for many years.

She has a keen eye for detail and ensures information is collected and recorded accurately. I would highly endorse Ivy for her dedicated and highly experienced services. We are grateful to have her working for our strata company.

Ivy Ling was a godsend for our Strata Company. We were with a previous agent who was unable to do the job. Turnover in staff and the owners of our strata company were not sent levies for over six months.

The reserve fund was spent on day-to-day expenses. When we were finally given access to the books, it was thanks to Ivy, who spent many hours reconciling them. Her work was very accurate and clearly set out. Thankfully, even though the funds were spent, everything reconciled correctly.

The onboarding with the new agent went smoothly thanks to Ivy. Each time I reached out, she made herself available, and every outcome was clearly explained. This is exactly what a strata manager or council of owners needs.

I have only to ask Ivy for something and it comes to me promptly – nothing is too much trouble for her. Even on the weekend, she will respond quickly. When she first took over our accounts, our finances were not being prepared or reported well. Ivy worked all weekend and by Monday had them shipshape. Not a complaint or a mutter was heard.

I met her personally when she came to visit our building, and I was most impressed with her demeanor. There was an air of confidence that she knew what she was doing, and I certainly felt confident in her. She is most impressive.

When Ivy took over the onboarding, she worked long hours to reconcile our accounts to the balance sheet and listened carefully to our instructions to align the accounts with our budget.

She is meticulous, organized, and always keeps us well informed. We now have full confidence that our accounts correctly reflect our activities.

As Treasurer, when I request any action, I know it has been completed — no follow-up required. Ivy is always quick to respond and a pleasure to work with.